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When a user account is moved all of their currently registered devices, data archives and storage consumption moves to the destination org.

  • User moves between most department orgs must be requested from and completed by UTBackup service admins.

Preparations to Move a User

  • The user should contact their previous department and:
    • ask if the devices attached to their account may be deactivated and data archives deleted, or
    • whether the department wishes to restore archived data to another device or profile.
If Data Retention is Desired:
  • Perform a Push Restore to another directory on the same device or select an alternate device as the restore destination.
  • After file restoration is verified, deactivate the original device.
  • Move the user account (contact UTBackup Admins)
If Data Archives Will Not Be Retained:
  • Deactivate all attached devices and their archives will be marked for deletion.
  • Move the user account (contact UTBackup Admins)
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