Moving Users Between Departments

Owned by Scott Richardson
Last updated: Sep 16, 2013Version comment

When a user account is moved all of their currently registered devices, data archives and storage consumption moves to the destination org.

  • User moves between most department orgs must be requested from and completed by UTBackup service admins.

Preparations to Move a User

  • The departing employee's department should:
    • verify whether the old devices attached to this user account may be deactivated and data archives deleted, or
    • whether archived data should be restored to another device or user profile.
  • Departments may also request moving the new employee's account to their org, but they should coordinate deactivation of old devices on the account to ensure data is not inadvertently lost.    
If Data Retention is Desired:
  • Perform a Push Restore to another directory on the same device or select an alternate device as the destination.
  • After file restoration is verified, deactivate the original device.
  • Request a move of the user account to the new department's org (contact UTBackup Admins)
If Data Archives Will Not Be Retained:
  • Deactivate department devices attached to the user account. Data archives of deactivated devices will be marked for deletion.
  • Request a move of the user account to the new department's org (contact UTBackup Admins)

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