This method of licensing TransCAD will tie the USB key & serial number to that specific computer (personal or school-owned).
To allow TransCAD to work with the USB keys, to run the “KeyUpdateWizard”.
- Specify “Request update code from Caliper"
- Specify the name, company, email address, and TransCAD serial numbers on the USB key.
- Manually email the “request.txt” information to Caliper at blockupdate@caliper.com.
- Caliper will send the license code in response to the “request.txt” file via email.
NOTE: Caliper will only process the requests during normal business hours.
What has occurred in the past was each time a student checked out the USB key, or a USB was used in the computer classrooms, a new email registration request was sent in to Caliper to allow that USB key to be used during that time for TransCAD. This allowed the software to work, but also cause a great deal of confusion. Caliper provides documentation on moving or reauthorizing the Hardware Key here: http://www.caliper.com/support/blockupdate.htm AND will process the requests during normal business hours.