Did you purchase a new phone? Follow these instructions!
If you got a new phone number and don’t have your old device, you may need to contact the ITS Service Desk (512-475-9400) to get a bypass code.
Getting to the Management Page
While on a computer, click this link ➡️ http://bit.ly/utduo
Sign in with your UT EID and password.
When it asks you to enter a code, click the link that says, “Other options.”
Other Options
Click Manage devices to add a phone, Touch ID, and more.
Verify Your Identity
📲 Phone call (Choose this option if you kept your number or have your old phone with you.)
Answer the phone call.
Press any number on the key pad.
Hang up.
🔢 Bypass code (Choose this option if the other verification methods don’t work)
Contact the ITS Service Desk to get the code.
Phone: 512-475-9400
Email: help@utexas.edu
Device Management Page
Once you’re at the device management page, click “I have a new phone” and it will provide you with a QR code.
Scanning the QR Code
Download the Duo Mobile
app on your new phone.Tap Add
or Reconnect 🔁 Scan the QR Code from the Device Management page.
You’re done! 🎉
If you run into any issues, please contact the ITS Service Desk: 512-475-9400