Customer Relationship Management

Utility: GivePulse is an event management system that allows you to keep track of registrations for events, whether this be for volunteers, employees, or guests. Events can be public or private, and shifts can be created for the events, which qualified individuals can then register for. Volunteers/employees of the organization have personal accounts and can be tracked by hours worked. GivePulse also allows for multiple subgroups within the main organization, so volunteers/employees can be divided by specialty.
Pricing: https://www.givepulse.com/pricing
We created a silver account for $8 per month, then added on two more subgroups for an additional $8 per month.
Support is helpful in determining system needs and the price of that system.
Additional Info: GivePulse has a responsive support team that is quick to answer any questions as needed.

Thryv

Thryv is a user-friendly CRM system commonly used by small businesses
The basic plan costs $60 a year
Features functionality to integrate with Squarespace so you can install additional widgets for no additional cost to your website, such as a calendar for scheduling appointments and a client portal to allow customers to track their purchases/view account activity/send files/make payments
Compatible with Braintree, an easy to use invoicing method.
They have a blog that offers advice to small businesses for good automated emails and text messages to start your CRM system off with
Their website offers free documentation, webinars, and live online support. There is a 24/7 chat room with a live rep.
Thryv is accessible on iOS and Android-operated mobile devices
They offer a free 7-day demo here: https://www.thryv.com/small-business-lp2/?&ds_lpt_start&ds_lpt_end&gclid=CjwKCAiAo8jgBRAVEiwAJUXKqJuWBrEecRcUTmUyLL66EuroNiKciMFfRAlcANCMPRUxaQkTHFQQYRoCEkkQAvD_BwE&gclsrc=aw.ds
Watch this short tutorial on Thryv for small businesses: https://www.youtube.com/watch?v=b_C8JREfI90