How to Add a High School Instructor - Newest Release

If a UT Instructor is asking to join Quest, please leave that OST Ticket for a more senior member of the Quest Support team.

The process to add a High School instructor is as follows:

1. Click on link to High School in the OS Ticket. Get name, city, and state from the High School website.
2. Log onto https://quest.cns.utexas.edu/systemadmin/main (work must be done on prod not lbtest)
   • Click on the Institutions tab.
     
     • Type in a search parameter using the % wild card around a significant word in the school name.

For example - typing %rayburn% would display Rayburn HS in Pasadena, TX.

1. • If no matching school can be found you will need to switch your user profile to the previous Quest version to add the school.
     • Go back to the User tab
     • Type in your UT EID and hit Find
     • Go to the bottom of the page where is says Beta Routing, select none, and click on Update.
       •  You should see User was Updated box
       • If you do not see User was Updated the start a new Quest sysadmin window (https://quest.cns.utexas.edu/systemadmin/main) and repeat the process.

1. Log onto https://quest.cns.utexas.edu/institutionadmin/main/index.
   • Open External High Schools > Manage Credentials (Manage Credentials is at the bottom of the page)
   • Copy the UT EID from the OS Ticket
   • At the bottom of the page, add UT EID, Institution ID, and role "Instructor" from drop down menu . Click Add button.
   • Repeat the above process but using the role "Contributing Editor" from the drop down menu.
   • The High School Instructor has been added to Quest. 
2. Go back to OS Ticket.
   • Select "Instructor Signup - Approval (HS Instructor)" in the canned responses if an existing school.
     • If the High School new to Quest, Select "Instructor Sign Up - Free Trial & New HS Instructor"
   • Update the instructors name, Institution ID, and Expiration Date in the OS Ticket response (this information can be found in the Quest Admin screen for the Intuition - the first page reviewed at when looking up the high school (step 2))
   • After updating this data, click "Resolve" to close the ticket.