How to Add a High School Instructor - Newest Release

If a UT Instructor is asking to join Quest, please leave that OST Ticket for a more senior member of the Quest Support team.

The process to add a High School instructor is as follows:

1. Click on link to High School in the OS Ticket. Get name, city, and state from the High School website.
2. Log onto https://quest.cns.utexas.edu/systemadmin/main (work must be done on prod not lbtest)
   • Click on the Institutions tab.
     • Type in a search parameter using the % wild card around a significant word in the school name.

For example - typing %rayburn% would display Rayburn HS in Pasadena, TX.

• • • Get the Intuition ID number from the table displayed.
    • If the expiration is expired 2+ yrs ago, click on the school name in the table displayed.
      • Scroll down to Expiration Date area and use the calendar tab to set a new date 120 days from today.
      • Click the Update button.
  • If no matching school can be found you will need to switch your user profile to the previous Quest version to add the school.
    • Go back to the User tab
      • Type in your UT EID and hit Find
      • Go to the bottom of the page where is says Beta Routing, select none, and click on Update.
      •  You should see User was Updated box
      • If you do not see User was Updated the start a new Quest sysadmin window (https://quest.cns.utexas.edu/systemadmin/main) and repeat the process.
  • Open a new Quest sysadmin window (https://quest.cns.utexas.edu/systemadmin/main)
    • Go to Places & Institutions.
      
      • search for the country, then state, then city in the drop down menus.
        
        • If the city does not exist then hit Edit and add the city.
      • Search for the school in drop down menu. 
        • Once you find it, click Edit to get the Intuition ID and Quest Expiration Date
      • If the school does not exist then hit Edit and add the school.
        • The Expiration Date for a new school is 120 days.
        • Get the Intuition ID once the school is added.

3.  If you have not switched the previous version of Quest please do it now

• Go back to the User tab.
• Type in your UT EID and hit Find
• Go to the bottom of the page where is says Beta Routing, select none, and click on Update.
• You should see User was Updated box
• If you do not see User was Updated the start a new Quest sysadmin window (https://quest.cns.utexas.edu/systemadmin/main) and repeat the process.

1. Log onto https://quest.cns.utexas.edu/institutionadmin/main/index.
   •  
   • Open External High Schools > Manage Credentials (Manage Credentials is at the bottom of the page)
   • Copy the UT EID from the OS Ticket
   • At the bottom of the page, add UT EID, Institution ID, and role "Instructor" from drop down menu . Click Add button.
   • Repeat the above process but using the role "Contributing Editor" from the drop down menu.
   • The High School Instructor has been added to Quest. 
2. Go back to OS Ticket.
   • Select "Instructor Signup - Approval (HS Instructor)" in the canned responses if an existing school.
     • If the High School new to Quest, Select "Instructor Sign Up - Free Trial & New HS Instructor"
   • Update the instructors name, Institution ID, and Expiration Date in the OS Ticket response (this information can be found in the Quest Admin screen for the Intuition - the first page reviewed at when looking up the high school (step 2))
   • After updating this data, click "Resolve" to close the ticket.