In the event that a student needs to cancel an appointment, you can do it for them or they can cancel it in their account. If a student needs to reschedule, either you or the student should "Cancel" the appointment AND create a new appointment.
Below are instructions for you to help cancel their appointment. Be sure to ask if they would like help rescheduling the appointment. Also, please remind students that 24-hour notices for cancellations are appreciated.
- Log in using the following link: UT Appointments
- Click Appointments on the far left. Appointments is your home page – it has everything you'll need to access including upcoming appointments and the link to book appointments.
- Find the upcoming appointment in the list. You can find the appointment by sorting or by searching. You can sort by simply clicking on the column title to shift how the list is sorted (Appointment Date or Last Name work well). You can search using the "Keyword" box and clicking "Apply Search".
- Click on the “View” icon for the appointment in question.
5. Re-confirm that the student would like to cancel, read the appointment details back to them, and if they confirm, click "Cancel Appointment".
