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  • The Migration is Happening!

Saturday, March 31st, 2018 (Mark your calendar!) 

As you are aware, the University is requiring the McCombs School of Business to adopt the centrally-managed instances of Office365 and Active Directory. We have reached the critical point in the process where it is now time to migrate our email services.

As the time nears, we want you to be aware of what’s happening and what you can expect. This page will provide updates on the status of the migration project and reference information to help along the way. While our goal is to minimize disruption, these changes will require active participation from McCombs faculty, staff and other users of these services.

Important Dates

I need help!

Watch This Space

What do I need to know right now?
 When is the migration happening?

March 31st, 2018

 What is NOT changing?

You will continue to use your current firstname.lastname@mccombs.utexas.edu to send and receive email.

You will continue to log into your computer using your EID and password.

 What IS changing?

After the migration, you will log into your email with firstname.lastname@mccombs.utexas.edu and your EID password.

 What is being migrated?

We will migrate ALL of the contents of your mailbox (email/ calendar/ contacts/ groups).

 What's not being migrated?
 Unfortunately, we can not migrate specific local Outlook profile settings, which include but are not limited to:
  • Inbox Rules
  • Email Signatures
  • Forwarding Settings
  • Out of Office Reply Settings
  • Views
  • Additional Mailboxes
  • Categories
  • Personal Folders
  • Archived Mail

 

 

 Do I Need To Do Anything About This?
 Do you make heavy use of any of the items?

Answer: Yes, you need to address this before the migration.

 Do You Use a Few and They're Important?

Answer: Yes, you need to address this before the migration.

 Do You Use a Few Rules & Signature, Only?

Answer: Yes or No. You can recreate these after the migration without any issue.

 Have You Heard of These, But That's About It?

Answer: No. You live in a world where chaos is king and you're okay with that.

 What Do I Do About These?

Not to fear, we are here to help. We will provide step-by-step instructions on how to take care of all of these issues (coming soon!).

 

 

 Let's Get Prepared!

Computer Services will be sending frequent updates and communications all during this process.

Please review all updates when you see them, and if you have any questions or concerns please bring them up with us as early as possible.

Migration: What to Expect
 Prior to migration
 Complete Pre-Migration Steps (if required)

Please follow these steps before March 30th, 5:00pm

 

 Please review often
  • Please review this Wiki page (updates will be frequent)
 Make note of
  • Make note of any special email permissions or additional mailboxes you rely on.
  • If you have shared your mailbox with someone or access a secondary mailbox as a key part of your job, it would be helpful to have that information so we can fix any issues post-migration.
 Print Out Your Outlook Calendar
  • If you rely heavily on the use your Outlook Calendar, please print it out prior to the migration.
 If you make heavy use of any of the following:
  • Inbox Rules
  • Email Signatures
  • Forwarding Settings
  • Out of Office Reply Settings
  • Views
  • Additional Mailboxes
  • Categories
  • Personal Folders
  • Archived Mail
 For those who wan to be extra sure they have everything
 During the Migration
 Your mailbox will be briefly unavailable while it is in transit

Your mailboxes will be offline for several hours during the Migration window. If you are try to access your mailbox during this time, you will receive a message that your mailbox is inaccessible.

 New incoming email will be held in a queue while your mailbox is moved and will be delivered to your mailbox once its migration complete

The Office 365 Exchange servers always receive mail in an incoming queue before delivering mail to the appropriate mailbox. At the point when your mailbox is unavailable during its migration, the server will simply hold your incoming email in this queue until your mailbox becomes available once again. Once your mailbox becomes available, your incoming queued mail will be delivered to that mailbox.

 After the Migration
 Log into the Outlook Web App (OWA) to confirm migration

Bookmark OWA

Bookmark this URL if you use OWA frequently.

 Re-configure your desktop email client

The following guides will walk you through configuring your desktop client to connect to an Office 365 mailbox:

  • Outlook 2016 - Window OS
  • Outlook 2016 - Mac OSX
  • Apple Mail - Mac OSX
 Re-configure Your Mobile Devices

The following guides will walk you through configuring your mobile device to connect to an Office 365 mailbox:

  • iPhone/iPad
  • Android

Mobile Device Settings

*The guides above work for most mobile phones and devices but set up varies according to make, model and operating system. If you are having any issues re-configuring your device, please contact Tech Support for assistance.

 Support
Check back for updates on our plans for day after support

 

 

 

 

 

 

 

 

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