Content currently being created 3/21
How to signup for UT Zoom Account
How to install Zoom on your computer
You can download the Zoom Client app at the bottom of https://utexas.zoom.us/ or go directly to https://utexas.zoom.us/download
- Select the Zoom Client for Meetings option to download the Zoom Installer. Open downloaded file to progress through the install process.
How to sign into Zoom
There are two recommended options
OPTION 1 - Navigate to https://utexas.zoom.us/profile to log into your Zoom account using your UTEID and password.
OPTION 2 - You can access Zoom through your Canvas page for your class. Just log into your Canvas course and select the Zoom link in the left menu bar
NOTE: If you have had an existing public Zoom account that you don't need, please delete it using these instructions to avoid mixing up your two accounts.
In some cases, if you find yourself with a different login screen that offers an option on the right for "Sign in with SSO", please use the instructions posted here on the Student Troubleshooting page.
How to connect UT Zoom account to Canvas
This is done for you automatically when you click the Zoom link in the bottom left menu bar in your Canvas course.
- Navigate to your Canvas course
- Scroll down to the bottom of the left menu bar.
- Click Zoom link
- You'll be prompted to "Authorize" zoom in Canvas. Agree to that and your UTEID will be tied to your UT Zoom account.
- NOTE: If by some chance you skipped the signup process first, your account will be created when you Authorize Zoom in Canvas.
Delete personal Zoom accounts
Signing into a Meeting (note: students must “Sign In” not “Join a Meeting” with ID #)
Bandwidth recommendations - include Speed Test instructions
If connection is bad quality (cutting out or an echo), turn video off
Browser recommendations (does Zoom have a recommended browser?)
Still need help?
For McCombs students, please contact Media Services via email or phone:
- Email VC-Trouble@mccombs.utexas.edu
- Call 512-232-6679 (GSB/CBA) and 512-232-4646 (RRH)
For all other UT students, please contact your respective college or school