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Overview (I don't think it's necessary to say this)

This page shows how to migrate from the CNS IT JAMF management server to the centrally-managed, campus-wide JAMF management server. Follow the steps on this page if you have been instructed to by CNS IT. 

In an effort to To improve the consistency, efficiency, and security of endpoint management on the UT campus UT devices, the IT Leadership Council Endpoint Management (EPM) Standing Committee, in partnership with the Information Security Office, is leading a campus-wide initiative to develop and implement endpoint management practices and centrally managed endpoint management tools for UT desktops, laptops, and tablets. to implement centralized endpoint management tools for UT desktops, laptops, and tablets. 

More information can be found at the Endpoint Management (EPM) Centralization and Standardization Program Website: https://it.utexas.edu/projects/epm 


***********************************************    BEFORE MIGRATING    ***********************************************

Please be aware that you will need to restart your computer at the end of the process, so please save anything you are working on.

You will also need to turn off any Focus settings you have enabled during the migration for enrollment to complete.

Save and close your work: you will need to restart your computer at the end of the process

Turn off Focus or Do Not Disturb: having Focus or Do Not Disturb on will prevent migration

Turn a Focus on or off on Mac: https://support.apple.com/guide/mac-help/turn-a-focus-on-or-off-mchl999b7c1a/mac

***********************************************************************************************************************

Instructions for Migrating macOS Computers:


(Move the "Before Migrating" section here)

  • Launch the CNS App Store (found in the /Applications/ folder)

  • Under the Featured section of the Home tab, there will be a policy titled Migrate to Central Management, click the Migrate button. 

  • Click the 'Migrate' button

*** MAKE SURE TO TURN OFF ANY DO NOT DISTURB FOCUS BEFORE RUNNING ***
Turn a Focus on or off on Mac - https://support.apple.com/guide/mac-help/turn-a-focus-on-or-off-mchl999b7c1a/mac

  • You may be prompted for your password a couple multiple times to modify a System Extension for Secure Endpoint Service (we will be moving to Microsoft Defender for Endpoint Security moving forward), enter your login password and click OK
    • We're switching to Microsoft Defender for Endpoint Security as our antivirus, this prompt is part of the switch. 

  • You will then receive a message stating that "Your computer is being migrated to the central campus JAMF...", click Continue

  • Click the Device Enrollment notification when it shows appears in the top right corner of your screen which will open System Preferences or System Settings (depending on what macOS version you're running)

  • You will be prompted to "Allow Device Enrollment?", click Allow

  • Enter your login password when prompted in the Profiles window, then and click Enroll

  • If you get any alerts of a an alert stating "System Extension Blocked" appears, click OK

  • A new Self Service application rebranded called UT Self Service will open and is replacing the CNS App Store. Under the Featured section of the Home tab there will be a policy titled Initial Migration Inventory Update, click Update

  • You will be prompted to enter your login password to generate a new FileVault key. Enter your login password and click 'Ok' 
  • Enter your login password when prompted and click Ok to generate a new FileVault Key.

  • When you receive the message that "Your FileVault Key was successfully Changed", click Close

  • At the end of the process you will receive a final message stating "This the computer will restart in 5 minutes...", click 'OK'

  • Once these steps have been taken, you will receive a final message stating "This the computer will restart in 5 minutes...", click OK to start the countdown. Then, wait for your computer to restart itself, or choose Restart from the Apple Menu () to speed up the process. 

    *** Please note that the 5 minute countdown does NOT start until you click 'OK'. Make sure you save anything you are working on in this 5 minutes. If you would like to speed up the process, restart the computer from Apple menu as soon as you are ready. ***

    *** Please note that clicking OK starts the 5 minute countdown. Save and close any work you have open during this 5 minutes. ***

  • Your computer should now be enrolled in the central management tool. No further action is required.

  • Your computer should now be fully migrated off of CNS IT JAMF and enrolled in the central campus JAMF. There are no further actions you need to take. 

If you run into any issues during the migration process, need further assistance, or have additional questions; Reach out to The College of Natural Sciences Office of Information Technology by sending a ticket to help@cns.utexas.edu or calling (512) 232-1077.

If you run into any issues during the migration, have questions, or need further assistance, please contact the College of Natural Sciences, Office of Information Technology by sending an email to help@cns.utexas.edu or calling our help desk line (512) 232-1077, serviced by the UT Service Desk. 

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