Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 5 Next »

The latest edition of Acrobat PDFMaker appears to be incompatibile with Word and PowerPoint. To fix this:

  1. in Word, Go to the Tools menu>Templates and Add-ins, and untick the boxes for the add-ins. If there are others for EndNotes or Zotero, leave those alone. 
  2. Quit word.
  3. To open your hidden user Library folder, Go to the Finder (leftmost icon on the dock with blue/white face) and hold down the Option key while clicking on the Go menu and choosing Library. The folder will open.
  4. Open Group Containers/UB48T346G9.Office/User Content/Startup/Word
  5. Drag the Acrobat add-in file LinkCreation.dotm and possibly also SaveAsAdobePDF.ppam to your desktop, then restart Word to test that the crash is gone by opening a new blank document.
  6. Reopen Word and create a new document and see if the error returns.

For PowerPoint and Excel, the path is almost identical, but look in Startup/PowerPoint and Startup/Excel.



  • No labels