Don’t wait in line: ID Center processes moved online
If you need a UT ID card you can use Online ID Card Photo Submission to take and submit your own photo and be notified when your card is ready to pick up. You now need to come to the ID Center only once, to pick up your ID Card. If you don’t need an ID Card, there is no need to submit a photo online or visit at all. Visit the ID Center webpage for more information.
Be sure your UT EID is upgraded
To verify whether your EID is permanently upgraded, go to the EID Self Help Tools and select “Upgrade My UT EID." Then select “Continue” and follow instructions to arrive at a page that shows your upgrade status. You must have an upgraded UT EID to:
- View your grades online
- Update banking information online
- Make Payments on the “What I Owe” page
- Use Financial Aid to pay tuition or housing costs
- Order Official UT Transcripts online
Visit the Upgrading a UT EID article for more information.
Duo mobile App
To better protect the security of your online information, the university uses Duo, a multi-factor authentication product. If you are new to Duo, visit our Multi-Factor Authentication article to learn more.
Get discounts and computer services from the Campus Computer
The Campus Computer Store’s convenient on-campus location in the Flawn Academic Center offers discounts to students, faculty and staff for their academic needs for computers, software and accessories. In-store services include computer repair, trade-in and warranty services for most computer brands. Visit the Campus Computer Store website.
Speed up how you access UT services
Did you know the official utexas Wi-Fi Network is 10 times faster than the utguest Wi-Fi network? By removing the utguest Wi-Fi network from your device—including your mobile device—and using the official utexas network you can access UT services in a faster, more secure manner. Plus, some UT resources are only available on utexas. Follow instructions for removing the utguest Wi-Fi network (see FAQ section).
Claim your Microsoft 365 account
Microsoft 365, the platform that delivers access to Microsoft Office (Word, PowerPoint, Excel, etc.), Teams and Planner, is free for all current UT students. We’re implementing auto creation of student accounts in phases starting this fall, with the goal of automatically providing all students an account by summer 2022. If you would like to proactively claim your account, you may create one using the Office 365 Management portal. Learn more about your Microsoft accounts and what applications you have access to, as well as find answers to frequently asked questions on the Students and Office 365 page.
Check out what’s new to Zoom
Be sure your Zoom client stays up to date. Doing so not only applies bug fixes, but also gives you immediate access to new features. In addition, you may now add and share your pronouns in Zoom. Learn more about Zoom.
Retrieve your OneDrive data before separating from UT
If you use Microsoft OneDrive, be aware that your data will be lost when you leave the university. For information on how to retrieve your data before separation, read these instructions.
Wondering what happens to your email after you leave UT?
Students who are leaving the university should review “What Happens to My Email After I Leave the University?” in advance. Personal UTmail accounts are offered to students and alumni. These are lifelong accounts you can keep after you graduate or retire from the university.
How to get help
ITS provides several ways to get help with UT online services.
- Phone: 512-475-9400
- Email: help@utexas.edu
- Visit the Service Desk on the ServiceNow website
Search the IT@UT website for help articles