Mac and Windows

When Zoom Says Your Application Is Managed

If you see this message, it's because you have a College of Education managed computer, and Zoom is probably trying to update with an installer automatically downloaded for you, but it's the wrong installer.

Click Launch Zoom, and proceed from Step 2 below.

In order to make sure you have the latest version of Zoom running on your desktop computer or laptop, you can check for updates from within the Zoom desktop application, while not in a meeting.

1. Open the Zoom app on your computer, and then perform the following:

2. Click on the account icon in the top right

3. Select "Check for Updates"

4. Click Update

If you have a College of Education managed computer, then you will need to enter the administrative account name and password that you set up when you first were assigned the computer. Send a help ticket if you need assistance with this.

Occasionally, Zoom will inform you that an update is available before you even check yourself. This usually means the update contains support for new features for meetings or important security fixes, and is either highly recomended or even required that you update in order to join meetings.

College of Education ITO

Updating Zoom

Mac and Windows

1. Open the Zoom app on your computer, and then perform the following:

2. Click on the account icon in the top right

3. Select "Check for Updates"

4. Click Update