Crestron - Touch Panel - How to Reset IP if Not Communicating
First make sure you can access this page "TechLinks" You'll need lots of info from this page. | |
Now to access the touch panel setup information:
Press the buttons on the left-hand side of the Crestron room scheduler in the order of top to bottom the first 4 buttons shown here. |  |
The interface will load | |
You should see IP Address Hostname Mac Address But if the touchpanel is offline you probably won't see this info it will show 000.00.00.00
Click on IP Table Setup to look at the Host iP |
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Look if it is online is it green? No if not then we need to change the Host to match the IP of the DMPS we want to talk to NOTE Port always stays 41794
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To find the iP Look at techlinks https://comm-fusion-p01.moody.utexas.edu/techlinks/ Look for the room you are working on |
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Look for the Control System IP address It’ll be the TOP number shown here for the DMPS IP that we need to enter in |
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If this doesn't have the same IP as what is listed for the DMPS in the techlinks of the DMPS you want to connect to then we need to change it.
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Click on Add/Edit
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Enter in the correct IP here | |
Choose Save | |
Choose Save Entry | |
Then Save and Exit to finish now touch panel should be back online | |
The touchpanel will Load the Interface for a minute or so maybe 90ish seconds
Then will be usable as normal | |