What is this form used for?

Submit Invoice for Payment Processing

Do not use for submitting Reimbursement Requests or procard receipts.

How to submit a Payment Submission request:

1. Login to the EM Customer Service Portal using the direct link above.
   Remember to login using your EID email address YOUREID@eid.utexas.edu. 
   For more information on logging in go to EM Jira Service Management
2. Summary: Enter a title of the request like a subject in an email. 
3. Department: Select your department from the drop down menu.
   
4. Is this payment to an individual or a vendor?: Select from drop down menu.
5. What type of payment is this?: Select from drop down menu.
6. Invoice Received Date: Select invoice was received from the pop-up calendar.
7. Invoice Amount: Enter amount due on the invoice. "$" sign not required.
8. Would you like to specify an account?:  Enter an account number if known. Leave blank if unknown.
9. Goods/Services start date: When were goods/services received? This may span multiple days or be the same day.
10. Goods/Services end date: When were goods/services received? This may span multiple days or be the same day.
11. Is this related to an OOEF or event?: Select Yes or No.
    1. If YES, include final attendance using breakdown formula in text box.  Note:  Attendance counts are required by UT Office of Accounting to process payments.
12. Comments/Additional information: Provide any payment-related information not requested above.
13. Attachment: Upload files such as invoices, OOEF (if applicable), or other backup documentation related to payment request such as a signed contract or PO.
14. Note: If not logged in, there will be an option to input your EID email at the bottom of the request.
15. Click Send to submit request.

What happens next?

Check your email! You will receive an email notification confirming receipt of your request.

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Note:  The EID email address used to access the EM Customer Service Portal will automatically send email notifications to the standard "austin.utexas.edu" email address.

What if I have a question or need to provide additional information to my request?

There are two ways to contact Finance and Administration:

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• Click SAVE to submit your inquiry to Finance and Administration.
• Check your email!  You will receive a notification that your request has been received and will be followed up by a Finance and Administration agent soon.

Need more assistance?

Contact Finance and Administration at EM-Support@austin.utexas.edu