Invoice Payment Submission
- Kristin Loken
What is this form used for?
Submit Invoice for Payment Processing
DO NOT USE for submitting Reimbursement Requests, Backup Documentation/IDT requests, or ProCard receipts.
How to submit an Invoice Payment Submission request:
Login to the EM Customer Service Portal using the direct link above.
Remember to login using your EID email address YOUREID@eid.utexas.edu.
For more information on logging in go to EM Jira Service ManagementSummary: Enter a title of the request like a subject in an email.
Department: Select your department from the drop down menu.
Name of vendor being paid: Enter full name of the vendor as it appears on the invoice.
EID of vendor being paid: Enter vendor's EID, if known.
Is this payment to an individual or a vendor?: Select from drop down menu.
Invoice Received Date: Select invoice was received from the pop-up calendar.
Invoice Amount: Enter amount due on the invoice. "$" sign not required.
Would you like to specify an account?: Enter an account number if known. Leave blank if unknown.
Goods/Services start date: When were goods/services received? This may span multiple days or be the same day.
Goods/Services end date: When were goods/services received? This may span multiple days or be the same day.
Is this related to an OOEF or event?: Select Yes or No.
If YES, include final attendance using breakdown formula in text box. Note: Attendance counts are required by UT Office of Accounting to process payments.
Comments/Additional information: Provide any payment-related information not requested above.
Attachment: Upload files such as invoices, OOEF (if applicable), or other backup documentation related to payment request such as a signed contract or PO.
Note: If not logged in, there will be an option to input your EID email at the bottom of the request.
Click Send to submit request.
What happens next?
What if I have a question or need to provide additional information to my request?
There are two ways to contact Finance and Administration:
This option is only available if you have an established and created customer portal account. Need an account? Email EM-Support@austin.utexas.edu.
Remember to login using your EID email address YOUREID@eid.utexas.edu.
For more information on logging in go to EM Jira Service Management
Select Requests on the upper right part of your screen next to your profile photo
Select Created by me
From the drop down menu, select Any Status to show all requests sent via customer service portal
Click on the ticket number under the Reference column to open ticket
From the ticket, you can view the Status and Activity of your ticket.
Scroll down to Add a Comment
Begin typing in the comment box to open up additional options such as attaching a file or entering URLs
Questions or comments can also include links, attachments, and tables.
Click on the link icon to add a URL, the photo icon to upload a file, or the plus icon for additional options.
Click SAVE to submit your inquiry to Finance and Administration.
Check your email! You will receive a notification that your request has been received and will be followed up by a Finance and Administration agent soon.
Need more assistance?
Contact EVPP Business Services at EM-Support@austin.utexas.edu