INFORMATION TECHNOLOGY
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ITS Alerts: http://www.utexas.edu/its/alerts/main.php for updates on ITS status (includes VoIP phone service)
UTL IT
Submit a ticket : https://jira.lib.utexas.edu/servicedesk/customer/portal/21/create/28
Use the official support channel to request assistance. That is always linked in Sharepoint in the “Help” tab on the right side of the screen. Please refrain from directly emailing the staff for support.
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Submit a ticket to Facilities Service Center (WE ARE ZONE 2). Make sure that you add Hannah Jarzombek (h.jarzombek@austin.utexas.edu) as the alternative contact.
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