INFORMATION TECHNOLOGY
UT WIDE IT
ITS Alerts: http://www.utexas.edu/its/alerts/main.php for updates on ITS status (includes VoIP phone service)
UTL IT
Submit a ticket : https://jira.lib.utexas.edu/servicedesk/customer/portal/21/create/28
Use the official support channel to request assistance. That is always linked in Sharepoint in the “Help” tab on the right side of the screen. Please refrain from directly emailing the staff for support.
If you are unable to submit a ticket, email or call Library Information Services and let them know you were unable to submit a ticket. 495-4115 or mcs@lib.utexas.edu
BATTLE HALL FACILITIES
Submit a ticket to Facilities Service Center (WE ARE ZONE 2). Make sure that you add Hannah Jarzombek (h.jarzombek@austin.utexas.edu) as the alternative contact.
After hours and weekend emergencies call 471-0043 and press 3
Elevator issues call Zone 2 471-0043
UT LIBRARIES SERVICES
UT LIbraries Staff Sharepoint web page: https://utexas.sharepoint.com/sites/UTLibraries/sitepages/home.aspx
(former site: http://staff.lib.utexas.edu)
Inter Library Services 495-4134
Information and Research help 495-4250
Library Copier Services 495-4239
PCL
PCL circulation (general) 495-4300
PCL circulation supervisor Margaret Alvarado 495-4302
PCL circulation Circulation Services listserv lib-circh@utlists.utexas.edu Ex. use to see if anyone has extra rubber bands Courtesy Borrowers 495-4305
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