What is this form used for?

To request transfer of an employee to a new supervisor.

If the employee has received a new position through the application and interview process please submit this request using the Onboard Employee form.

How to submit

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a Transfer Employee to New Supervisor request:

1. Login to the EM Customer Service Portal using the direct link above.
   Remember to login using your EID email address YOUREID@eid.utexas.edu. 
   For more information on logging in go to EM Jira Service Management
   
2. Summary: Enter a title of the request like a subject in an email. 
3. Employee name: Enter name of employee transferring.
4. Employee EID: Enter EID of employee transferring.
5. Effective Date: Select date from pop-up calendar.
6. Current Supervisor: Enter name of transferring employee's current supervisor.
7. New Supervisor: Enter name of transferring employee's new supervisor.
8. Justification for transfer: Provide reason or documentation for transfer.
9. Comments/Additional information: Enter any additional information related to employee transfer.
10. Note: If not logged in, there will be an option to input your EID email at the bottom of the request.
11. Click Send to submit request.

What happens next?

Check your email! You will receive an email notification confirming receipt of your request.

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Note:  The EID email address used to access the EM Customer Service Portal will automatically send email notifications to the standard "austin.utexas.edu" email address.

What if I have a question or need to provide additional information to my request?

There are two ways to contact Business ServicesFinance and Administration:

1. Email Business Services at EMSS-Help@austinFinance and Administration at EM-Support@austin.utexas.edu

• Find the email notification that you received when you submitted your request.
• Reply back to that email, just like you would a regular email with your questions or request updates.
• Attach any documentation that should be included with the request, if needed.

If you're unable to find the email notification that you received when you submitted your request:

• Create a new email to EMSSEM-Help@austinSupport@austin.utexas.edu. 
• Include the ticket number if you remember it.
• If you don't remember it, provide as much information about your original request so we can connect your requests.

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This option is only available if you have an established and created customer portal account. Need an account? Email EMSSEM-Help@austinSupport@austin.utexas.edu.
Remember to login using your EID email address YOUREID@eid.utexas.edu. 
For more information on logging in go to EM Jira Service Management

• Select Requests on the upper right part of your screen next to your profile photo

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• Click SAVE to submit your inquiry to Business ServicesFinance and Administration.
• Check your email!  You will receive a notification that your request has been received and will be followed up by a Business Services Finance and Administration agent soon.

Need more assistance?

Contact

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Finance and Administration atEM-Support@austin.utexas.edu