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Here are some common issues and their solutions

Do you need help with...?How to...

Chat

• Set up iChat for the UGS Jabber server

• Change notifications in iChat

• Turn off Bonjour in iChat

• Activate sound notifications in Spark

Outlook

• G e t back the "Send Again" option (Outlook 2011)

• Send the draft message from a Mail Merge all at once

• Add the UGS Calendar to your Outlook

• Unconsolidate your mailboxes (Outlook 2011)

File Server

• Connect to the UGS file server on Austin Disk

• Restart IPSecuritas

 

If you have other needs, please contact the UGS IT department Telephone: 1 (512) 471-9470IT Coordinator.

Email: ugs.it@austin.utexas.edu

Telephone: 1 (512) 232-8413