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Submit questions to Human Resources.

Auibutton
iconjira
titleClick Here to Go To General HR Request
typeprimary
urlhttps://utexas-provost-issues.atlassian.net/servicedesk/customer/portal/2/group/11/create/73
targettrue

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  1. Login to the EM Customer Service Portal using the direct link above.
    Remember to login using your EID email address YOUREID@eid.utexas.edu. 
    For more information on logging in go to EM Jira Service Management
  2. Summary: Enter a title of the request like a subject in an email. 
  3. What can we help you with today?: Enter as much information you can to allow Human Resources to assist you.
  4. Priority: Let HR know if this request is urgent.
  5. Attachment: Upload documentation to assist Human Resources with your request.
  6. Note: If not logged in, there will be an option to input your EID email at the bottom of the request.
  7. Click Send to submit request.

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This option is only available if you have an established and created customer portal account. Need an account? Email EM-Support@austin.utexas.edu.
Remember to login using your EID email address YOUREID@eid.utexas.edu
For more information on logging in go to EM Jira Service Management

  • Select Requests on the upper right part of your screen next to your profile photo

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