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  1. Login to the EM Customer Service Portal using the direct link above.
    Remember to login using your EID email address YOUREID@eid.utexas.edu. 
    For more information on logging in go to EM Jira Service Management
  2. Department: Select department from drop down menu.
  3. Vendor Name: Enter the name of the vendor entering into a contract with UT.
  4. Vendor Contact: Enter first and last name of the vendor contact you are working with.
  5. Vendor Email: Enter the email address for the vendor contact.
  6. Vendor phone number: Enter direct phone number for the vendor contact.
  7. Vendor Address: Enter a full address for the vendor.
  8. Does this vendor have an EID?: Select Yes, No, or Not sure
  9. How would you prefer communications with the vendor to be handled? Select one of three options to determine who corresponds communicates with the vendor.
  10. Contract start date: Select start date from pop-up calendar.
  11. Contract end date: Select end date from pop-up calendar.
  12. Contract type: Select contract type from drop down menu.
  13. Amount of contract: Enter total contract amount. "$" sign not required.
  14. Is this a new contract or a renewal?: Select from drop down menu.
  15. Does this contract involve UT Logos or Trademarks?: Select from drop down menu.
  16. Does this contract involve UT Data?: Select from drop down menu.
  17. What need or benefit does this contract provide to the University? Provide 3 to 5 sentences why contract is needed and how it benefits UT-Austin's mission.
  18. Additional Comments/Notes: Provide any contract-related information not requested above.
  19. Attachment: Upload any documentation helpful for contract processing. Do not attach PNG files.
  20. Note: If not logged in, there will be an option to input your EID email at the bottom of the request.
  21. Click Send to submit request.

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This option is only available if you have an established and created customer portal account. Need an account? Email EM-Support@austin.utexas.edu.
Remember to login using your EID email address YOUREID@eid.utexas.edu
For more information on logging in go to EM Jira Service Management

  • Select Requests on the upper right part of your screen next to your profile photo

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