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Itemized List

  1. Sign in with your EID to access your What I Owe account.

  2. On the home screen you will see a box that shows basic charge information.

  3. To see a detailed view of your charges click the $value under "Total Amount" as highlighted below.

  4. Your detailed view will show an itemized list such as the example here. This is what TRIG needs a screenshot of if you have questions about charges.



Description of Charges

An itemized list of plot jobs will be emailed to the students weekly on Wednesdays; the subject of these e-mails includes the text "What-I-Plotted Report" along with your EID and the statement date. All other charges will be invoiced via Patron Portal; when these charges have been submitted to WIO, they will be marked as "Journaled." Charges are sent to WIO every week by end of business on Friday. Charge disputes may be submitted to our full-time team at trig@utexas.edu. 

REV (along with any of the below)

This indicates a reversed charge/refund. Example: the image above denotes that the student's Total Amount Due ($166.01) includes their Digital Fabrication Subscription billed on 5/25/22 ($50), SOA Lab Printing billed on 5/1/22 ($31.92), and SOA Lab Printing billed and corrected on 5/16/22 ($224.83 - $140.74 = $84.09).

SOA FABRICATION SERVICES

All students enrolled in a design studio are charged for this subscription unless that student submits an opt-out survey. Students can also subscribe later in the semester. Please see all the information for this charge on the Digital Fabrication Subscription page.

SOA LAB PRINTING

This charge means you Plotted. Plotting rates can be found here: Plotting Costs & Estimates.

SOA TECH LAB FINES

Fines are described in more detail on the Item Checkout Policies, CNC Policies, and Laser Cutting Policies pages.

SOA TECH LAB SALES 

Purchase charges are typically 3D prints, Rhino licenses, or other items for sale listed here.

SOA TECH LAB SALES TAX 

Sales tax is charged on items such as 3D prints, Rhino licenses, or other items for sale listed here.


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