Reporting a ServiceDesk Incident/Request
Step-by-step guide
Go to: https://servicedesk.moody.utexas.edu/Workspaces#/logon
Enter your UT EID and UT EID password
Select IT Incident or IT Request
.
Incident vs. Request
Incident/Request Details
Enter Client information (last name first)
Reported by (leave as is since you are the reporter)
Status (leave as is)
Save ticket
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