Self-Provisioning an Office 365 mailbox

In certain circumstances, a UT faculty, staff, student employees or student that requires an Office 365 mailbox may need to self-provision an Office 365 mailbox.  Faculty and Staff starting employment at UT should have an Office 365 mailbox automatically created for them.

• To create a mailbox, go to the following web page and login with your EID and EID password.  You will be required to use second factor authentication (see Setting up UT Two-Factor Authentication).  

https://www.austin.utexas.edu/Office365Management/

• Once you have logged in, 
  • Check the Display name and Email address.  It is recommended you use the naming convention,  firstname.lastname@austin.utexas.edu
  • Select "Submit"  (be patient, it may take a few minutes.)
    
    

• Your mailbox has been successfully created when you see the following page.  It will not be ready to use for about 2 hours.

• NOTE:  Please note that this mailbox is considered a Business account and CANNOT be forwarded to a Personal UTmail (Google) mailbox.
  • For reference, please see "Email forwarding rules": https://ut.service-now.com/sp?id=kb_article&number=KB0013944