Migrating to the campus Mac Support Platform

The following are the instructions on how to migrate your Mac from the current Mac support platform to the central campus platform:

• Open Finder and go to the Applications folder

• Open the "LAITS Self Service" app

• Click on the Management category 

• Click on the item "Migrate to Campus Jamf"

• When you see the following description, click "Migrate" to start the process  

• (It may take 30 seconds to appear) Click "Continue" when you get this pop up

• System Preferences - Profiles will open.  Click "Install..." for the new MDM Profile

• When prompted "Are you sure...?", click "Install"

• If prompted again, click "Install" again

• Finally you must enter your password for the account (your regular account username will already be in the box and granted permission to approve):

• Once you click Enroll, your Mac should be migrated, and you can close System Preferences.
• If you see any pop-ups about blocked system extensions, just click ok.  The new support platform will address them in time

If you experience any issues with the process, please contact the Cockrell School IT service desk at servicedesk@engr.utexas.edu