PRC IT Helpdesk - Public

Welcome to the PRC Helpdesk Support Pages.

Routine requests are typically addressed within one business day.
PRC Helpdesk staff may escalate requests as needed.

PRC Technical Support

Technical support is available during normal business hours:
M-F 8:00 a.m. - 5:00 p.m.
Create a Ticket
Direct Email: helpdesk@prc.utexas.edu

Recent updates

• Configuring the UT VPN for the Yeager Server

  Dec 09, 2024 • contributed by Daniel Diaz
• Yeager Server Remote Setup for Mac

  Dec 09, 2024 • contributed by Daniel Diaz
• Accessing a Project Server

  Nov 26, 2024 • contributed by David Oh
• Yeager Server

  Nov 11, 2024 • contributed by Paula Medrano
• Yeager Server Remote Setup for Windows

  Nov 11, 2024 • contributed by Roberta Lozano Garcia
• Capture3.PNG

  Nov 11, 2024 • attached by Roberta Lozano Garcia
• Capture.PNG

  Nov 11, 2024 • attached by Roberta Lozano Garcia
• Capture2.PNG

  Nov 11, 2024 • attached by Roberta Lozano Garcia
• image-20241009-150746.png

  Nov 11, 2024 • attached by Roberta Lozano Garcia
• image-20240930-143340.png

  Nov 11, 2024 • attached by Roberta Lozano Garcia
• image-20240930-143226.png

  Nov 11, 2024 • attached by Roberta Lozano Garcia
• Russell Server

  Oct 09, 2024 • contributed by Paula Medrano
• image-20241009-160446.png

  Oct 09, 2024 • attached by Paula Medrano
• image-20241009-160318.png

  Oct 09, 2024 • attached by Paula Medrano
• image-20241009-160311.png

  Oct 09, 2024 • attached by Paula Medrano

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