What is Jamf Pro

Jamf Pro, is a comprehensive management system for Apple macOS and iOS devices. With Jamf, IT Technicians can proactively manage the entire lifecycle of Apple devices. This includes deploying and maintaining software, responding to security threats, distributing settings, and analyzing inventory data.

What benefits does a client receive from Jamf Pro?

Reliability: Your device will quickly receive software updates and patches with little to no interaction on your part.
Time Efficiency: You will stay more productive as deployment and updating processes run in the background, freeing up more time for teaching and research.
Flexibility: You can choose when and where to install new software or run maintenance on your device through the Self Service application.
Security: IT Technicians will manage the security of your machine so you don't have to. You can rest assured that software patches, antivirus protection, and firewalls are well maintained

What information does Jamf Pro Collect?

The OIT implementation of Jamf Pro has been customized to collect only the data needed to support macOS and iOS devices and for asset tracking. This information includes:

Hardware Specifications
Installed Applications
Total Disk Space Usage
Services Running
Available Software Updates
Local User Accounts and Login/Logout Timestamps
Security Status (Firewall, SSH, etc)
Primary User Information
Campus Building Location
No personal information is collected, such as contents or names of personal files (documents, photos, music, email, etc.) or any browsing history.

How is my device enrolled in Jamf Pro?

All new Apple computers will be enrolled in Jamf Pro at the time of deployment. If your Apple computer is not currently enrolled in Jamf Pro, an IT technician will speak to you about enrolling it as part of another routine service call. If you would like to have your computer enrolled in Jamf Pro, please send an email to help@umn.edu to schedule a time for one of our technicians to enroll your device.