Change UT EID Password

How to Reset Your UT EID Password

If you have forgotten your UT EID, or if your UT EID is locked, you can use the online UT EID Self-Service Tools to reset your password.

Select the Find/Reset My Password option, and you will be given several options for resetting your password, including a password hint (for guest UT EIDs only), a password reset email, and your password reset questions.

If you are unable to reset your password using these options, contact the ITS helpdesk at 512-512-475-9400.

How to Unlock Your UT EID

Please note that if your UT EID has been locked for security access, you will not be able to gain access by resetting your password. Please contact the ITS helpdesk at 512-512-475-9400.