Business Services

The Business Services Team for the School of Human Ecology (HE-Business Services) provides administrative support to the school's staff and faculty with dedicated support accounts. Faculty with dedicated support accounts have the option of working directly with the Business Services Team or through their department/program's administrators. All faculty are always welcome to work directly with their department or program administrators to submit business services requests to the school's centralized Business Services Team for processing.

The preferred contact method to reach the Business Services Team for general inquires, contract processing, account maintenance, and purchase requests is our he-business services distribution list, he-business_services@utlists.utexas.edu. You should NOT email the Business Services Team Contacts to their direct email accounts to avoid processing delays. When submitting emails for purchases or contracts to the Business Services Team, to aid in prioritization of work and any future searches, it is a best practice to include a descriptive subject line to your email. For instance, Purchase Request Form: Vendor Name - Requestor Name - Date Needed or Contract Request: Vendor Name - Agreement Type - Desired Start Date. It also helpful to include any relevant context in the body of your message related to the purchase or contract. Emailing the distribution list will ensure the quickest turnaround.

When working directly with the Business Services Team to submit  travel authorization requests, travel reimbursement requests, vendor payment requests, reimbursement requests, and entertainment payment request you will use the online request system, https://utdirect.utexas.edu/apps/services/requests/. More information related to how to use the online request system can be found on our Online Request System Guidance wiki.

Our team of three business services staff support all four of the school’s units. The business services team strives to remain supportive and keep requests and response turnaround time low. Our turnaround time goal continues to be 2-7 business days. However, during peak processing times or when a procedure is required to be altered by a change in the university’s policies or systems it can take longer.

Rush requests received by business services are prioritized based on university deadlines and respectfully within the pending received requests. When requesting a rush, it is helpful to include the business justification for your rush request.  As most work routes through multiple offices, we cannot guarantee the turnaround time of those offices outside the school. Please note, we do our best to approved non-compliant payments resolved as soon as possible; however, we do prioritize pending work that avoids future non-complaint purchases first.

SoHE's Business Services Team is located in Gearing Hall, room 101. The mailing address for the Business Services Team is:

The School of Human Ecology
Gearing Hall (GEA), Rm 101
The University of Texas at Austin
200 West 24th Street, A2700
Austin, Texas 78712

SoHE Business Services Team Contacts

Maria Acosta
Senior Financial Analyst
he-business_services@utlists.utexas.edu
(512) 232-6552

Account creation & maintenance; deposits; cash advance requests; review/approve scholarship & tuition documents; budget updates; school accounting retention record projects; initial reviewer of OOEF requests; and fund transfer requests.

Brandi Bankhead
he-business_services@utlists.utexas.edu
Accountant II
(512) 471-1019

School purchasing officer (UT Market, Point Plus, etc.); ProCard reconciliation; and vendor liaison.

George Mercado
he-business_services@utlists.utexas.edu
Accountant I
(512) 471-4855

Reimbursement & payment vouchers; expense transfer requests not related to a procard transaction; travel authorization requests & reimbursements; contract processing; cash advance reconciliation; Gearing Hall mail & deliveries; and purchase receipts.


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Department & Program Administrators Contacts


Human Development & Family Sciences

Jolie Flink
Administrative Manager
jolie.cota.flink@austin.utexas.edu
SEA 1.432A
(512) 475-7504


Erin Machell
Senior Administrative Associate
erin.machell@austin.utexas.edu
SEA 2.448
(512) 475-7570


Nutritional Sciences

Denise Dodd
Administrative Manager
denise.dodd@austin.utexas.edu
GEA 313A
(512) 471-9236

Will Burdette
Senior Administrative Associate
will.burdette@austin.utexas.edu
GEA 313D
(512) 471-0337


 Public Health and Textiles & Apparel

Leeann Terwilliger
Senior Academic Program Coordinator
leeann.terwilliger@austin.utexas.edu
GEA 129
(512) 471-3375

School of Human Ecology

Brandon Crabtree
Administrative Manager
brandon.crabtree@austin.utexas.edu
GEA 113
(512) 471-0165

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