Table of Contents

User Emails

Backup Alert User

Information

This email notification is sent out when the user's backup destination is unreachable.

Subject:
<computer name> not backed up

Backup Alert!

Computer <computer name> has been unable to reach any backup
destinations for <duration of time>.

Back up to multiple destinations to reduce your risk of losing data.

Backup Archive Alert User

Information

This email notification indicates that there is a possible problem with the backup archive.

Subject:
Backup Archive Alert: <computer name> had an archive problem

Backup Archive Alert! - Your backup archive for computer <computer name> located at <backup destination> - had data integrity problems on <date>.

<file name> failed verification and <number of bad blocks> bad data block(s) were detected.

<UTBackup> has identified which files were affected and will automatically back them up again to insure you are protected.

If you continue to receive these warnings, there may be a problem with the destination computer and you should consider adding another destination.

Having multiple backup destinations greatly reduces the risk of data loss.

Backup Report User

Information

This email notification is a backup report of the user's backup archive.

Subject:

Backup Report

Reporting period: <start time date> - <end time date>

Backup Status Report

Source -> Target Selected Files BackedUp% Last Connect Last Backup

Admin Emails

Backup Report Admin

Information

This email notification is an admin report indicating the state of backups for an org.

Subject:

Backup Report

This email has not yet been converted to text.

Connection Alert Admin

Information

This email notification is an admin report of computers that are newly in the warning or critical alert state..

Subject:

New Backup Alerts

Created: <date created>

This report only shows computers that are newly in the WARNING or CRITICAL alert state.

for each <org name>

Daily Job Alert Admin

Information

This email notification is sent out when to notify the admin of jobs that did not complete.

Subject:

Warning, daily jobs did not complete

PRO Server Daily Job Alert

These daily jobs did not complete:

You have a couple of options:

   1) Log into the manage application and check your server logs for WARNING and INFO messages.

   2) And/or zip up your server logs and email them to the PRO Server support desk ( support@crashplanpro.com )with an explanation of which jobs are not running.

Diskspace Alert Admin

Information

This email notification is sent out when the backup mount point is critically low on free space.

Subject:

Disk Space Warning

<UTBackup> has detected critically low free space on mount point <backup mount point name>.

LDAP Alert Admin

Information

This email notification is sent out when there is a problem communicating with the directory server.

Subject:

Directory Server Alert

PRO Server has detected an issue communicating with the directory server:

(You will receive no more than one of these alerts each hour)

License Alert Admin

Information

This email notification is sent out when the UTBackup license count is low.

Subject:

Available License Alert

PRO Server Available License Alert

"UTBackup" detected that you are critically low on available CrashPlan client licenses.

You have <number of free licenses> license left.

CrashPlan PRO Server: https://utbackup.utexas.edu

Mount Alert Admin

Information

This email notification is sent out when the backup mount point is off line.

Subject:

Offline Mount point Alert

PRO Server has detected an offline mount point: UTBackup-Master