Welcome to the Endpoint Platform Community!

Step 1: Read the wikis

Step 2: Complete training in your respective platform (Jamf or CM Training Resources)

Step 3: Join the EPM Teams Channels

Step 4: When in doubt, reach out! Open a ticket with EPM Team via Service Now

Can you help improve this documentation?

Identify pages that need documentation help.

• Add a detailed comment on the page for what needs improvement.

• Use reactions for simplified feedback such as finding a page helpful.

Share in the Documentation channel.

• Post questions about documentation to the ConfigMgr Channel or Jamf Channel in the Endpoint Platform Management - ITSO Microsoft Team.

Typos or updating information? 

• If you see a typo or incorrect information, please add a comment to the page and request a change.

EPM Team Communications:

ITSO (IT Support Organization) Teams Channels: All communication to the customers of the EPM service occurs on the ITSO Teams Channel 

Operational Change Communication: All changes are communicated to the ITSO Teams Channel  and follow the ITS Change Management process which posts to the EPM Change Schedule in Service Now.

Changes that impact the end-users of EPM tools are communicated to the UT IT Community Teams channels as well. UT IT Community | General | Microsoft Teams