EPM Getting Started
Katelyn Russell
Daniel Vega
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EPM Team Communications:
ITSO (IT Support Organization) Teams Channels: All communication to the customers of the EPM service occurs on the ITSO Teams Channel
Operational Change Communication: All changes are communicated to the ITSO Teams Channel and follow the ITS Change Management process which posts to the EPM Change Schedule in Service Now.
Changes that impact the end-users of EPM tools are communicated to the UT IT Community Teams channels as well. UT IT Community | General | Microsoft Teams
EPM is available to IT Support Organizations (ITSOs) with any endpoint management questions. If you have a question about a specific endpoint client, please reach out to your local endpoint client support organization.