EPM Jamf Service

• EPM ITSO Metrics
• Jamf Operational Dashboard
• CM Operational Dashboard
• Endpoint Management Service Now Overview
• ITS Planned Maintenance Calendar
• EPM Change Schedule

EPM is available to IT Support Organizations (ITSOs) with any endpoint management questions. If you have a question about a specific endpoint client, please reach out to your local endpoint client support organization.

• Create a Support Ticket in Service Now
• Create a Support Ticket via Email
• EPM Teams channel 
• ConfigMgr - Glossary of Terms
• Jamf - Glossary of Terms

Planned Maintenance

• ConfigMgr: Every Tuesday, from 6 a.m. – 10 a.m.
• Jamf: Every Tuesday, from 8 a.m. – 12 p.m.

• Welcome to Jamf - Service Overview
• Application and Global Settings
  • macOS Packet Firewall
  • Deploying Microsoft Defender to macOS devices
  • Global Configuration Policies
  • Automatic install of Code42 in Campus JAMF
  • Compliance Configuration and Extension Attribute
  • Global Security & Compliance policies
  • EPM Core team audit of Jamf Pro server
  • MAC Address Randomization: How it works and What IT needs to know
  • Upgrade to future macOS major releases
  • Nessus Agent deployment to campus Jamf instances
  • OS Patching: UT Macintosh Security Updates and Reboot Policy
• Jamf Connect
  • Jamf Connect - Configuring Switching Users
  • Testing Jamf Connect
  • Deploying Jamf Connect to your site
  • Jamf Connect - Endpoint Client Settings
• Jamf - Site Administrator Policies
  • Jamf Exceptions
  • Jamf Application Patching
  • Package and Policy Naming Conventions and Global Availability
  • Jamf - Printer Management
  • Configuration profiles for utguest restriction
  • Policy and scripts for creating a utexas inventory.plist file
• Application installs and patching
• Installing UT-Track
• Centrally Managed iOS Password Standards
• Test and pilot
• Jamf - Server Maintenance and Update Process