Connecting to Remote Desktop

Original source: Email from Paul Gentle

March 16, 2020

This is a follow up with information about our additional Remote Desktop Server that should be used for access to the PnC Web Applications and some Microsoft Office applications. You will not be able to use the full desktop PnC applications. This Remote Desktop Server is the primary server users working from home with personal devices should use. These are not instructions for UHS or CMHC issued laptops.

Please review the guidelines Robert outlined in the previous email about working from home on your personal computer.

To use Remote Desktop Services (Windows Users):

1. Connect to the SSB VPN using Cisco AnyConnect.
2. Open Remote Desktop Connection (located under the Windows Menu > W > Windows Accessories > Remote Desktop Connection).
3. For Computer:, enter RDS02.uhs.utexas.edu, which is the remote desktop server we have set up for use with personal computers.
4. Select Show Options dropdown menu and for User name: enter your Windows username (your Windows/PNC username, not your EID) in the form of USERNAME@UHS. For example, j.doe@uhs . Then click Connect,
5. Once connected, you will have access to Chrome, Office 365 minus Outlook, and possibly additional other apps in the future. 
   1. To access content on UTBox, use the Chrome browser to access at https://utbox.utexas.edu . Box drive cannot be used in this environment. 
   2. To access the Outlook web app or use Microsoft Office online tools that are not installed on Remote Desktop, login to the UT Austin Office 365 portal at https://office365.austin.utexas.edu .

When you are done using Remote Desktop, please remember to disconnect.

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